Hi Vintage Tom,   I recently ordered a blue zircon 9ct Victorian pendant from you and I am absolutely delighted with the quality, presentation and speediness of arrival. You will have made a very special birthday for my partner and I appreciate the service and item greatly. Thank you so much, I will be ordering again from you in the future.   Many thanks and best wishes,  Aidan (Antiques Appraiser)  PS. Please feel free to post this message as a review.



Good range of fine vintage jewelry. Excellent service. We purchased a ring on trial, it wasn't quite right, but the entire purchase and return/refund process was quick and easy. Highly recommended.

- L. BRUCE -

Bought an Opal ring as a gift, lovely, but then saw another I preferred, still from Vintage Tom. Received both rings the day after purchase. I received a pre-paid envelope to send item back, which makes returns simple. I was refunded for the first ring the day after I had returned it. I preferred the first box, so they sent me that one too. Absolutely first class experience, can’t think of any other place I’ve shopped that comes close. Vintage Tom/Charles Hart Jewellers will be first on my list for any new purchase. If I could give 10 stars I would. Excellent.


The customer service was second to none . Absolutely brilliant . Emailed me out of hours .. Alex contacted me every time he said he would and on time - if I ever want any jewellery again I will be calling this shop . Absolutely brilliant. Thank you



Great service from a wonderful small business. My partner bought my vintage engagement ring from Charles Hart this year and I have recently found the perfect Christmas gift there for him too! Delivery was prompt and the item is in immaculate condition (and absolutely stunning!) It’s so much more pleasurable to shop with an independent business than the big chains and you get so much more for your money. Thank you again!



I ordered the ring on a Sunday evening and I got a tracking email saying it had been sent by 10.30am the next morning. The ring arrived quickly in a lovely box and was exactly as shown and described, it also came with a valuation certificate. This is the second time we have used Vintage Tom and both times we have been really impressed. They offer free resizing, free delivery and free returns and although we didn’t need to contact them this time around, when we did last time Alex was so helpful. I would absolutely recommend them.


I purchased an eternity ring for my wife via the Vintage Tom website. The whole experience has been great, not just the product but especially the team, particularly Alex Hart, who couldn't have been more helpful.


Absolutely love my bracelet! The service was excellent and my queries were answered well. My only problem was in trying to pay via PayPal as this didn't work. But thank you for the beautiful piece of jewellery.


Superb service, next day special delivery in a beautiful presentation box. You’d never know the ring way 80 years old. Th e personal little touches of the emails after order and help and assistance if required has been superb to. To top it off my wife to be was over the moon. Really loved the vintage ring and not some new item. Thank you for you again for your superb service would highly recommend tour services.



I have bought many thousands of pounds worth of jewellery over the years at many different jewellers around the world,and I can say with confidence that my two recent purchases from Charles Hart were perfect,service was excellent and delivery service and resizing went without fault.We Will definitely be using Charles Hart again very soon.


Hi, I received my Art Deco Diamond Cluster ring on Wednesday and just wanted to let you know that I’m delighted with it - it’s now a perfect fit! I’d also like to take this opportunity to thank the staff in the shop who served me on Sat 28th December, they were really helpful and patient! I’m sure I’ll find an excuse to shop again with you in future. Regards,


Dear Chris and Alex My ring arrived this morning and I had to email immediately to tell you I am beyond delighted: it is stunning and fits perfectly! I have to admit to having had reservations about buying jewellery on-line but your excellent and prompt service has converted me and the ring itself has exceeded my expectations. To anyone viewing your website and thinking of buying I would say: do it! Thank you very much. Kind Regards


Many thanks to the staff at Charles Hart who recently sent me a lovely diamond ring for my wife’s birthday. I choose from the Vintage Tom website and found the exact victorian ring that I hoped she would like. When it arrived it was beautifully boxed and wrapped. She loved it, although it was a bit too big, I returned it to VT and they sized it free of charge and returned it back within five days, great service, thank you



Many thanks for the prompt delivery of the opal and diamond cluster ring I ordered. It is fabulous, just what I had hoped it would be and fits perfectly. Your professionalism is commendable and I will recommend you to all my friends. The Lintz chocolate is a lovely touch and happens to be my favourite. I am absolutely delighted as it makes the most special 70 birthday present.



I was left a diamond ring by my Aunt which I really did not like. I tried to sell it to several jewellers and whilst they were helpful I thought their offers were a bit low. It had been valued for insurance for nearly £2000. The best offer was £400. I then found the Vintage Tom website, and saw that they offered to sell people’s jewellery on commission. I sent them a photograph and details of the valuation I had. They advised me that it would probably sell for around £1000. The commission was 25% and a small up front fee was paid to them. I sent the ring to them having checked them out first. I saw that they had a shop in Frome which had been there for almost a hundred years, a well known family firm, so I was confident that I could trust them. After about five weeks I received a cheque in the post for £750! Wonderful. They had sold the ring and I had got almost double what I had been offered and around 25% more than I would have got at auction, and there was no guarantee of that. Thank you Vintage Tom and Charles Hart Jewellers, I would certainly use you again.



Dear Chris,Thank you. The ring arrived with morning post yesterday.It has been very well received today. It is a very pretty piece indeed. It even fits! And the presentation was very appealing. I will remember you for next time.



Hi Chris The ring has just arrived and is truly beautiful. It fits perfectly. I am very happy with this purchase and will be buying some more jewellery from you very soon. Thank you too for the chocolate. Will enjoy that in a moment!Very best wishes


Just to let you know that the ring has arrived and is even more beautiful than on the photo. Appreciate the chocolate as well. Thank you.




I have been searching for a ruby anniversary present for my wife for some while when I came across this web site. I saw several victorian style ruby rings that suited my price range. I ordered two knowing that I could return one (or even both) if they did not suit. Luckily she liked one of them which actually fitted perfectly. I returned the other one and received a full refund. It was supplied in a nice box with a valuation certificate, in duplicate! Many thanks VT!



I recently lost a diamond from a ring left to me by my grandmother, it was old, victorian I think and it had five diamonds. I tried my local jeweller to see if it could be replaced but the cost was prohibitive although the ring was quite valuable, and it was not insured! Anyway a friend told me to contact Vintage Tom as they had a good repair service. I emailed the details and a photo of the ring. They suggested that I send it to them by Special Delivery, they sent me a free envelope, so it cost me nothing. I was a bit worried sending to an online business so I rang their High Street shop and discovered that they were in fact a well established family jewellers, and checked them out on the internet. They emailed a price to replace the diamond, an old cut to match, and it was around half of the other estimate, plus a free written valuation, and a quote to insure it. I readily agreed and two weeks later it arrived back, a perfect match, with a valuation certificate and my years insurance. Thank you Vintage Tom, I am so pleased.