Dear Chris and Alex My ring arrived this morning and I had to email immediately to tell you I am beyond delighted: it is stunning and fits perfectly! I have to admit to having had reservations about buying jewellery on-line but your excellent and prompt service has converted me and the ring itself has exceeded my expectations. To anyone viewing your website and thinking of buying I would say: do it! Thank you very much. Kind Regards
Hi Chris,Just opened my parcel at lunchtime and I have not been disappointed ! The ring is absolutely beautiful, just my size and the design is really very unusual – that’s why I chose it ! I am very happy with my purchase (and so his my husband who offered it to me !!!)Thanks also for the insurance certificate.I’m sure we’ll be in touch again soon.Best regards
Dear Chris,Thank you. The ring arrived with morning post yesterday.It has been very well received today. It is a very pretty piece indeed. It even fits! And the presentation was very appealing. I will remember you for next time.
My mum has just received the ring and she is very pleased with it. Thanks for the fast service and also the ring fitted perfectly, so she was very happy with it
Hi Chris,I just wanted to send a quick thanks for your fast and professional service. I received my ring yesterday and I absolutely love it!
Hi Chris The ring has just arrived and is truly beautiful. It fits perfectly. I am very happy with this purchase and will be buying some more jewellery from you very soon. Thank you too for the chocolate. Will enjoy that in a moment!Very best wishes
The VintageTom site has a wonderful selection. I have enjoyed every minute reviewing this today.
Good morning Chris, You were right, My ring is beautiful! Thank you so much. Will be in contact very soon. Have a lovely day,
Just to let you know that the ring has arrived and is even more beautiful than on the photo. Appreciate the chocolate as well. Thank you.
Jan 2013: my ring arrived safely the day after posting. My husband and myself are both absolutely delighted with it. So beautiful and a perfect fit! A special gift from my husband on our 30th wedding anniversary. Many thanks for your excellent service. SF. Porthmadog my wife’s ring just arrived: wonderful , even better than in the photo!
I have been searching for a ruby anniversary present for my wife for some while when I came across this web site. I saw several victorian style ruby rings that suited my price range. I ordered two knowing that I could return one (or even both) if they did not suit. Luckily she liked one of them which actually fitted perfectly. I returned the other one and received a full refund. It was supplied in a nice box with a valuation certificate, in duplicate! Many thanks VT!
I recently lost a diamond from a ring left to me by my grandmother, it was old, victorian I think and it had five diamonds. I tried my local jeweller to see if it could be replaced but the cost was prohibitive although the ring was quite valuable, and it was not insured! Anyway a friend told me to contact Vintage Tom as they had a good repair service. I emailed the details and a photo of the ring. They suggested that I send it to them by Special Delivery, they sent me a free envelope, so it cost me nothing. I was a bit worried sending to an online business so I rang their High Street shop and discovered that they were in fact a well established family jewellers, and checked them out on the internet. They emailed a price to replace the diamond, an old cut to match, and it was around half of the other estimate, plus a free written valuation, and a quote to insure it. I readily agreed and two weeks later it arrived back, a perfect match, with a valuation certificate and my years insurance. Thank you Vintage Tom, I am so pleased.
I was left a diamond ring by my Aunt which I really did not like. I tried to sell it to several jewellers and whilst they were helpful I thought their offers were a bit low. It had been valued for insurance for nearly £2000. The best offer was £400. I then found the Vintage Tom website, and saw that they offered to sell people’s jewellery on commission. I sent them a photograph and details of the valuation I had. They advised me that it would probably sell for around £1000. The commission was 25% and a small up front fee was paid to them. I sent the ring to them having checked them out first. I saw that they had a shop in Frome which had been there for almost a hundred years, a well known family firm, so I was confident that I could trust them. After about five weeks I received a cheque in the post for £750! Wonderful. They had sold the ring and I had got almost double what I had been offered and around 25% more than I would have got at auction, and there was no guarantee of that. Thankyou Vintage Tom and Charles Hart Jewellers, I would certainly use you again.
Many thanks to the staff at Charles Hart who recently sent me a lovely diamond ring for my wife’s birthday. I choose from the Vintage Tom website and found the exact victorian ring that I hoped she would like. When it arrived it was beautifully boxed and wrapped. She loved it, although it was a bit too big, I returned it to VT and they sized it free of charge and returned it back within five days, great service, thank you