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One of England's oldest family Jewellers - established in 1820

Charles Hart are known throughout the local area for carrying out good quality jewellery and watch repairs at very competitive prices. We use the services of at least three specialist goldsmiths and we can undertake repairs of most watches including Rolex, Omega and Cartier.

Stone setting and replacement is our specialty and we can speak directly to your insurers if there is a need and are a recommended jeweller to the LMG Group of loss adjusters. In the case of a full loss, we can quote for replacements.

We offer a watch battery replacement service usually on the premises, with prices starting at £6.95 although some specialist brands may require sending away especially for re-seal.

We also undertake pearl and bead restringing, hand engraving and re-plating. Unfortunately we do not offer a clock repair service.

Please call our store on 01373 462089 for any information or drop your item into us for a free quotation and one of our knowledgeable staff or indeed Mr Alex Hart will be delighted to assist you.


Accurate valuation service at our Charles Hart shop in Frome

We undertake valuations for Insurance only If you require Probate we can only value for insurance and suggest you divide by 4-5 to give one a suggested probate/lowest resale value . Our valuer has been appraising jewellery etc for nearly forty years and is a member of the National Association of Goldsmiths. Many professionals use our valuation service.

New Fees: to make things simpler we have now reduced some fees but some others have increased. This makes it easier to see how much your appraisal will cost

FLAT FEE    £100 for one item (any value) thereafter £20 per item

 For this you receive a full appraisal of the worth of the item(s), a photograph, a copy for your insurers and full explanatory notes. We do not take your address at any time during the process to maintain your full security.

PROBATE: We regret, due to the very stringent rules now operated by HMRC we are no longer able to undertake valuations for probate. HMRC are no longer accepting as a fact an appraisal of this type and may well question or investigate any document supplied by the issuing jeweller. This could lead to time consuming and costly work for the jeweller concerned.

Unlike many other jewellers, we will re-type any of our old valuations providing they are less than three years old, typically 50% less than your original fee, (minimum charge £40).  Home visits are not available.

We will sometimes appraise item(s) in a day if we can, but normally no longer than four to five days. Please bring in to us any old valuations or receipts. Items purchased overseas must have a purchase receipt.

Many customers say that their insurers do not require them to obtain a valuation. Be careful of this advice as in many cases when items are lost or stolen the onus is upon you to prove their worth and a post-loss appraisal almost always ensures that the client is the loser.

You can always contact our valuer for free advice on 01373 462090. We also offer excellent and competitive rates for insurance.



We would like to purchase your items of unwanted jewellery. This can be an old broken chain, a vintage diamond ring or an unwanted watch.

We buy some items at the current scrap price. If the items are broken or have no re sale value then we will offer the going rate on that day. Please note this price does change on a daily basis. Those items are then sent away immediately to be melted down.

However we don’t purchase every item at the scrap rate. If you have a nice piece of jewellery that clearly wouldn’t be scrapped then we will offer you a fair price for it. We buy these items to re sell in our shop, sell on our website or it may be sent to auction.

Second hand watches is now an area that is growing for us. We would be interested to purchase any nice quality watches from you, eg Rolex, Omega, Cartier, Longines, Gucci, Breitling, Tag Heuer, Ebel etc.

We can also sell your jewellery on your behalf. By doing this you will obtain a higher price for your jewellery than selling it straight to us or sending it to auction. We place the item in our shop at a price both parties agree on and if it sells we take a 25% commission (we have to take this amount as if the item develops a fault after it is sold we have to guarantee it). Of course there is no guarantee how quick the item will sell, but this generate a better return for you in the long run. Please note there is a £25 non refundable admin charge for this service, which covers insurance whilst the item is with us.

If any of the above is of interest to you please visit our shop with your item(s) or call us on 01373 462089 or 01373 462090

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